Deep Blue provides systems support to it’s
customers to ensure they can make the most of
Pacific DMS.
Our support team have an in-depth knowledge of
the automotive industry which has been obtained
through many years of working within the industry
and working closely with our customers to understand
their businesses.
Telephone & E-mail support:
Deep Blue has a support telephone line & e-mail
support for handling enquires & issues about
Pacific DMS. It is available during office hours
where calls are handled quickly & efficiently
& are then logged via our in-house logging
software.
Remote login support:
Deep Blue can provide real-time dial in support
for your systems. With this enabled it is possible
for us to instantly resolve any issues that
you may have and carry out systems maintenance
allowing you to get on with work.
Updates:
Pacific DMS is forever being improved to cope
with the changing business environment & customer
requirements. Updates & improvements are released
on average once a quarter where they can be downloaded
via our website.